Volkswagen is taking a significant leap forward in automotive technology by integrating ChatGPT, the widely recognized AI tool, into its latest vehicle lineup. This integration will enhance the driving experience by providing a more advanced and intuitive interaction with the car’s infotainment system.
The inclusion of ChatGPT in Volkswagen vehicles marks a notable advancement in how drivers interact with their cars. Available in all new ID. models, as well as the new Golf, Tiguan, and Passat, this cutting-edge AI technology will work in tandem with Volkswagen’s proprietary online voice assistant, IDA. Drivers can now engage in natural language conversations with their vehicle, allowing for a more seamless and efficient exchange of information.
The integration of ChatGPT offers a range of new features that extend beyond traditional voice control. For instance, drivers can request and receive information on various topics, such as tourist attractions, historical sports events, or even assistance with math problems. The AI will respond intuitively, ensuring that drivers can keep their attention on the road while accessing a wealth of information.
Kai Grünitz, a Member of the Brand Board of Management responsible for Development at Volkswagen, emphasized the company’s dedication to democratizing technology. “Volkswagen has a long tradition of making advanced technologies accessible to a broad audience,” Grünitz said. “By integrating ChatGPT into our voice assistant, we are offering drivers the opportunity to utilize this sophisticated AI daily, further showcasing the innovative nature of our products.”
Volkswagen’s move places it among the first high-volume manufacturers to implement ChatGPT in its vehicles, thanks to a strategic collaboration with technology partner Cerence Inc. This partnership has enabled the integration of Cerence Chat Pro, which incorporates ChatGPT among other sources to ensure that IDA delivers precise and relevant responses to driver queries.
The ChatGPT-enhanced IDA voice assistant is easy to use, with no need for additional accounts or apps beyond the existing VW Connect/VW Connect Plus accounts. Drivers can activate the assistant by saying “Hello IDA” or pressing a button on the steering wheel. If the IDA system cannot answer a query, it is forwarded to ChatGPT anonymously, with responses provided in Volkswagen’s familiar voice. Importantly, ChatGPT does not access vehicle data, and all interactions are anonymized and deleted to maintain stringent data protection standards. Users can deactivate the online voice assistant through the Volkswagen app or the infotainment system’s privacy settings if desired.
As of January 2024, when Volkswagen first showcased this technology at CES 2024, ChatGPT is available in five languages: English (US), English (UK), Spanish, Czech, and German. This multilingual support ensures that a diverse range of drivers can benefit from the advanced capabilities of ChatGPT.
Volkswagen’s integration of ChatGPT into its vehicles represents a significant step forward in automotive technology, enhancing the driving experience with more intuitive and informative interactions. This innovation underscores Volkswagen’s commitment to leveraging advanced technology to provide a superior driving experience.
